Frequently Asked Questions (FAQ)

Welcome to our FAQ page! Here, we’ve compiled answers to some common questions to help you navigate the world of refrigeration and our services. If you don’t find the information you’re looking for, feel free to reach out to us directly – we’re here to help!

• What areas do you service?

  We proudly serve the western North Carolina region, including Asheville, Hendersonville, and surrounding areas.

• Is Asheville Refrigeration a family-owned business?

  Yes, we are! We take pride in being a small, family-owned business rooted in the Asheville community.

• What types of refrigeration equipment do you repair?

  We specialize in repairing coolers, freezers, kegerators, walk-in coolers, beer chillers, glycol systems, and ice machines of all shapes and sizes.

• Do you provide preventive maintenance services?

  Absolutely! We offer preventive maintenance packages to keep your refrigeration equipment running smoothly and to prevent unexpected breakdowns.

• Can you build custom walk-in coolers?

  Yes, we can! Our team specializes in designing and constructing custom walk-in coolers tailored to fit your specific needs.

• How often should I schedule ice machine cleaning and preventive maintenance?

  We recommend quarterly scheduling for ice machine cleaning and preventive maintenance to ensure optimal performance and hygiene.

• What types of businesses do you work with?

  We work with a diverse range of businesses, including restaurants, hotels, bars, and both small and large commercial kitchens. If it involves refrigeration, we’ve got it covered!

• Do you offer emergency services?

  Yes, we understand that refrigeration issues can happen at any time. We provide emergency services outside regular business hours.

*** Additional FEES WILL APPLY Call (828) 738-5153 for immediate assistance.